We noticed 'Knowledgebase', 'Support Ticket' or 'Help Center' links, but they all took us to a page saying, 'requests to the server have been blocked by an extension.' On investigation, it looks like the links pointed to a domain previously used by proXPN, which has since expired, presumably been registered by someone else, and now hosts VPN and other ads. There are no obvious setup guides or installation instructions, for instance. Signing up for proXPN was easy enough, and within a few seconds the website redirected us to its Member Area, just about as unimpressive an account page as we've ever seen. The Canary Policy states that "as of we've not had any gag orders relating to our users or our IP's", for instance, while the document was otherwise dated "July 20th, 2015." If the company has 'forgotten' to update its Canary statement for years, it seems at least possible that other updates might also have been missed. We have no reason to doubt proXPN, but the dates on the policy are a concern. You're left to take these claims on trust. While that sounds good, as usual with small VPNs, there's no way for anyone to tell whether the company lives up to its promises. What we don’t collect cannot be requested." We do not keep logs of connection times, activity, or origin IPs. only collects your sign-up information, email, and password. In this case, proXPN just might get away with it, as the company claims it doesn't log anything, at all. ProXPN's privacy policy is shorter than most at under 200 words, and that's often a problem, as there's just not the space to properly explain what a company is doing. The company tried to win us back with a free plan, although it's very basic, with very few locations and a minimal allowance of just 500MB data a month.
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